I have had service with this company for over 6 years. We had a very bad storm hit and I was told that it would be several days before they could fix my dish. I explained to them that I had contacted one of there competitors and they could have my service restored in under 3 days. I asked direct t. V to cancel my service. I was told that I would have to pay a early termination fee. I didn't understand because I had used the service for 6 years. Well apparently I upgraded a reciever and there is some kind of service agreement that places you under a two year contract. I asked to see something showing where I signed showing that I agreed to the terms of this contract. They told me it was a verbal agreement. Wow. I told them goodbye and will never use there service again. One of there competitiors has better service and there is no contract period. Watch Out for this company.
0 comments