Complaint / Review
AT&T/Direct TV Bundle my Services
Bundle Billed $180 Not $99 Monthly, Then $300 Cancellation Fee

I signed up for the 'Bundle my Services' offer from AT&T/Direct TV at $99 a month. As it was explained, the two companies would bill me separately, and AT&T would apply rebates to its bill so that the combined cost came to $99 monthly. Instead, for three months in a row I received two bills, $120 from AT&T and $60 from Direct TV, which adds up to $180.

I complained every month, but no credits were applied and the billing was never fixed, so I terminated the contract. Direct TV then took $300 out of my account as an 'early cancellation fee.' Since then AT&T has turned me over first to collection agencies and then to collection attorneys. I have turned both companies over to my lawyer.