Usacomplaints.com » TV & Radio » Complaint / Review: Circuit City - Awful awful sony tv. #337842

Complaint / Review
Circuit City
Awful awful sony tv

Don't purchase a simple thing from circuit city... I'd not need to see someone else undergo what i've been through. Circuit City is promoting items they don't stay behind. Despite the warranty. I'll get this to brief set alongside the decades of suffering. I bought A SONY GRAND WEGA Tv from Circuit City. I bought the warranty which was one more 500 bucks (CHING CHING) along with the numerous $ I allocated to the TV itself. The main reason I bought the warranty, that we may say I never purchase, is basically because I notice these silver screen Television are extremely expensive to correct if anything is going wrong. Anyhow, I'd the TV for around annually and everything was good. Reduced and see the week prior to the superbowl my television is out and also the lamp-light begins blinking, I contact SIGNAL CITY BENEFIT the organization that addresses the extended guarantees. I believed anything was proceeding easily she stated when the lamp-light is flashing my light isn't any good-and needs to be substitute which somebody might contact me in the future out towards the home. Well he involves the home 2 nights later and discusses my collection and claims YES your light has gone out you will need a fresh one I've to-order that??? Should not they've completed that in advance or maybe have a couple of in-stock? Ok well he returns puts the light and continues his approach. 2 weeks later... My television is out and my lamp-light is flashing again! Same task feel the same exact point again. Ok 4 weeks later... Television is out light lighting continues AND WHEN AGAIN I'm CALLING WORLD CITY BENEFIT. They inform me somebody can come out again, so he currently informs me nicely evidently anything is evoking the light to burn up and changes another component after which informs me he's to-order another light and certainly will return. Four weeks later no light nevertheless, they provide to create me out a television to make use of at OUR COST!!! I DECLINE OBVIOUSLY, after about 6 months he calls and informs me the light is in and he'll be within the following day-to deploy. He never confirmed. I've no quantity to contact him straight obviously and so I ONCE MORE AM ABOUT THE PHONE BEING USED IN MANY THOSE WHO HAVE NO IDEA WHAT I'm REFERRING TO WHERE I'm WHO I'm. They for whatever reason won't expose who this "bad guy" is the fact that come s out towards the home or where he's from to ensure that I will contact him myself. OK FOLLOWING DAY They contact me back and inform me they talked to technician and he informs them THE LAMP NEVERTHELESS ISN'T IN! @!!! $@$# an entirely unique tale from what he'd explained 2 days preceding. Oh well I watch for another couple of days and he turns up at my home unannounced and with no appointment buzzing my bell and informing me he will provide me another personis light which he'll make sure they are delay since I've waited long enough. He continues to displace the light with me asking him the entire period about why this is continuous to occur though he'd changed one more item just before this. Their solution was today DIRT DIRT CAUSES THE LIGHTS TO BLOWOUT!!! I'll let you know all that my home isn't messy. I told him there's no dirt about the television and his reaction is the fact that there's dirt within the ports that I've to machine out daily!!! Therefore ok you know what he vacuumsss my television and places the lamp in. He leaves guess whattt 1-hour later the lamp hits out all over again. I don't have his quantity i contact signal city benefit and so they tell me they'll contact him. You know what once more I had been without my Television for months. He returns places in a lamp and leaves me his telephone number this time around just in case I've an issue again. Lastly 30 days, 8 weeks, three months pass without any issues. Nicely reduced and see when I stay here writing this after six months my TV LIGHT IS AGAIN TAKEN. Hahahahahahahah I'm so annoyed easily do not laugh I'll shout. But this is actually the best part of the history. I contact signal location benefit they've improved a lot of their selections only at that time and so I am led to some complete diverse group of concerns and methods to obtain support this time around. Plus they now tell me they have changed this light enough times and can not include anymore lights. Our response to that is... You have a term when it can not be fixed you'll replace the merchandise... The jack* informs me thats if it cant be set duhhhhhhhhhhhhhhhhhhhhh three years of solving and it aint operating now's it, s e evidently they cant fix it can they??? Anything is causing this darn light to hit. They established me-up with another technician who'll substitute the light that I will have to cover they claim. It's an entirely unique organization. They inform me he'll be-at my home between 8-12 on the Sunday I consider your day removed from function after which obtain a telephone call at 1130 informing me HE WONT BE COMING HE'S TO ORDER A LIGHT!!! WOULD YOU UNDERSTAND HOW DISAPPOINTED I'm??? Do you consider you should purchase from circuit area??? I've NAMED COPORATE PRACTICES THAT ARE ONLY A COUPLE OF CUST REPETITIONS ONCE MORE. I finally got ahold of anyone responsible for complaints at corporate who i quit a voice message with and they've never returned my telephone call... Beware don't purchase a factor from their website or you'll be sorry. If anybody knows of what I really could/must do please email me I'm at the conclusion of my string and also have drawn all my rabbits out my cap.


Offender: Circuit City

Country: USA   State: Rhode Island   City: Cranston rhode island
Site:

Category: TV & Radio

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