I dial the commercial accounting number printed on my bill 800-454-0843 and am unable to talk to the accounting department. I am routed automatically to residential sales who are unable to assist me. I have tried multiple times. Today, I spent over an hour on hold trying to reach them. The first call they told me to call back and they would guaranteed that I would reach commercial accounting. The second time they told me to press zero - it did not work. The third time I told them that their commercial number is routing me to residential and that if I could not talk to a commercial representative that I would report them to the FCC - they hung up.
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