I would like to tell you about our vaction that has been planned for one year. Turned out to be the cruise from HELL. First of all it did not matter that we had filled out the fun pass information or not the system for boarding made for long lines and very slow... Very bad system. My husband and I ...
On a recent trip, June 9th to June 16th, from Vancouver, BC to La Paz, Mexico, I needed to report missing luggage in LAX. Alaska had missplaced my luggage from YVR to LAX. I filed a report in LAX and I have a file locator # which is SPJVFZ, filed on June 9th. We never saw our luggage again until we ...
I refer to our recent vacation package June 11-19 in Orlando, for a party of ten, bought through your organization and wish to highlight our unpleasant experience with the package. The list is as follows: 1. The vacation package was not properly handled from the time that payment was ...
Thanks for the info. On this company. I just wrote my check out today. But, while I was reading over the letter, I noticed it said, it had a minimum stay on lodging. I thought they were making you stay at a 200.00 a night or more hotel, and then receiving a kick back, to pay for tickets. But after ...
My sister and I and our two babies had reservations via Hotels.com months in advance to stay at a Sleep Inn at the Bradenton, Florida airport. We paid for the week's room in full before we left for our trip. Upon arriving at the hotel, the manager acted like we had no reservation and refused to ...
In early 2000 we had purchased the Ramada Vacation package for $698 from a gentleman who guaranteed everything that was promised to everyone else for the Ramada Vacation/Cruise package. This package was sold and we were told that over the next 18 months we would pay the other $698 when we were ...