JetBlue cancelled our flight to Puerto Rico from Tampa. They offered no alternative option to get to our destination. They did not have adequate staff to deal with passengers or allow any rebooking options. Our checked bags were thrown out near baggage claim without anyone letting us know. We ...
In July my family booked 2 nights in a hotel in Milan, through Travelocity. We had booked a vacation in Italy and Switzerland for my husband's 50th birthday and were passing through Milan for 2 nights. We had a very tragic death in the family and lost my dear brother at the very young age of 40. We ...
I made a reservation what I thought was through the hotel but when I called to cancel they said I had to call Expedia. So I got the number from my email. I called to cancel my reservation and she said it was all taken care of. I paid with a credit card and they said it would take a few days to ...
I made a reservation through Travres, which is actually Expedia, for November 28, but Travres booked the hotel for November 27. I never received a confirmation. I ended up paying for two nights but only stayed one night. It was very difficult to reach Travres/Expedia and when I finally did I kept ...
I just booked an all inclusive to Aruba through BJ's Travel. They booked it through one vendor (charging my credit card), cancelled, then booked through another vendor. I was not made aware of this until I checked my banking statement. I called BJ's Travel and they will do nothing. The refund (for ...
I booked a trip to Huntsville, Alabama a few months ago. I entered a promotion for a rental car for one free weekend day. It was honored when I checked out but not when I paid. I emailed Travelocity regarding this issue and they took over a month to get back and all they said was they could not ...