When i signed up for a new Chase/United Visa account, I was told by the agent that the 67,903 miles in my old Continental account would be transferred but that the miles in my old United account were too old to qualify. I was led to expect that the transfer would be automatic once my Visa account ...
I booked a flight with Expedia. I get to the airport only to find that the email I receive from Ecoedua quoted me the wrong time for departure. I was 5 mins late of being able to board which made me miss my flight. Only solution they came up with was make it to my designation at 11pm[staying at ...
Horrible, horrible experience with the customer service department. Booking on line is a breeze, no issue there. The horror began when I called the customer service to make a change on my reservation. All I wanted to do is to change the total number of adults in a 2 bedroom suite from 4 adults to 2 ...
Booked a "surprise" hotel and what a surprise we got. You don't get the name of the hotel until it's paid so when I heard a Quality Inn I was ok until we arrived there. It was the dirtiest place I have ever been in. Anyway this is about Travelocity... After being in the hotel for one ...
They masquerade as AIR CANADA RESERVATIONS on google and even answered AIR CANADA when I accidentally called them during Toronto flight cancellations. They told me the only seats left were two business class tickets for $1015 US each. (all flights out of toronto had bee cancelled and thousands of ...
Jet Blue cancelled our flight to puerto Rico from Tampa. They offered no alternative option to get to our destination. They did not have adequate staff to deal with passengers or allow any rebooking options. Our checked bags were thrown out near baggage claim without anyone letting us know. We ...