I have addressed this with BJ's customer service. I was not happy with the way it was resolved. I had booked a cruise with Norwegian Cruise Lines going from Boston to Bermuda June 7th-14th 2013. My daughter mentioned to me that I should call BJ's travel and see if they had a better deal. Needless ...
My brand-new wife and I were given no option but to ask all our Wedding guests to pack up and leave the reception early or risk having to make their own way 20 miles to their hotel with no notice. On what was so far my dream day I was surprised to find the coach booked to take my 60 guests and ...
Where to begin, on 5-01-13 at the SLC airport our flight was sheduled at 6:00 am we were stuck down stairs in a line from Hell at check in at 5:00am the kiosk computers were not working. So Finally someone started calling everyone on the flights to DIA and LAX at 5:30 and 6:00 am come up front. So ...
I came with united from the Netherlands to Miami because my mother and grandmother died. I was supposed to get the bereavement rate which I didn't. How do I get a refund and whom must I contact. Ty ...
I booked a flight to Mexico in September - months before my scheduled travel date of May 12. Received an email asking me to contact them about "significant" changes in my itinerary in October. Turns out there was a 5 minute change in the flight departure. No big deal. So now it's two days ...
This company's customer service is absolutely the worst I have ever dealt with. The only way to complain is in writing via email or letter. They respond via email it will be resolved within 60 days. The actual process takes more than 80days of which noone ever contacts you to speak to you. Their ...