I came with united from the Netherlands to Miami because my mother and grandmother died. I was supposed to get the bereavement rate which I didn't. How do I get a refund and whom must I contact. Ty ...
I booked a flight to Mexico in September - months before my scheduled travel date of May 12. Received an email asking me to contact them about "significant" changes in my itinerary in October. Turns out there was a 5 minute change in the flight departure. No big deal. So now it's two days ...
This company's customer service is absolutely the worst I have ever dealt with. The only way to complain is in writing via email or letter. They respond via email it will be resolved within 60 days. The actual process takes more than 80days of which noone ever contacts you to speak to you. Their ...
After booking a 5 night cruise with Direct Line Cruise and paying a $100 deposit I realized that we could not travel on the date of the cruise. I called them and asked to cancel the reservation and to get a refund of my deposit. I got my deposit all right minus $35.00 each for a penalty for ...
Currently been on the phone for over 3hours with Orbitz reps. (5-6different reps alread). Orbitz changed the flight schedule and no where in part was in the airline that changed. Airline confirmed neither them nor myself changed it and it was Orbitz manual change. Every time I called I had to ...
Well let's start of by saying I am so pissed off that I'm writing this on the amtrak train to newyork. I am a young single mother no taller than 5 feet and I came to sc to visit family. I got on the amtrak for the very first time and let me tell you it was the absolute WORST travel service I've ...