Usacomplaints.com » Traveling & Tourism » Complaint / Review: Smart Travel and Incentives - Free cruise and airfare was offered but when they sent us our travel arrangements the cruise was not free, and it did in fact cost more than the cruise cost listed on the cruise line web site. I on t. #973656

Complaint / Review
Smart Travel and Incentives
Free cruise and airfare was offered but when they sent us our travel arrangements the cruise was not free, and it did in fact cost more than the cruise cost listed on the cruise line web site. I on't

We were offered a "free" cruise and airline tickets for two. We actually received our vouchers for the cruise, but when we called to finalize our booking, the free cruise cost more than booking directly with the cruise line.

We asked for an upgrade and they told us it would cost $350 per person, when it was only $200 when booked through the cruise line (Norweigen).

The cruise itself cot more than the price online for the same Norweigen cruise.

When we told the booking agent that we were told the cruise and flight were free, but subect to taxes and port fees she said nowhere did it say "free". It did say we would "recieve' a cruise. It also said we were to pay port fees and taxes, and personel expenses. It would seem to anyone it would be free.

We did not get to the "free" flight, the price of which would be harder to determine than the cruise.

In 2008 I lived in PA and got a similar offer from Global Travel in NJ. I actually bought a membership from this company. I was offered for two free airline tickets (for two, with two destinations.) They said I did not qualify because I did not fill the form out complely. Ie: it asked where I was empolyed and I said retired, then it asked for my work phone # and I left it blank, NO EMPLOYER NO NUMBER, it seemed to be a no brainer.

I never used my membership because I was afraid I would pay for a vacation, and then never get it. From what I have read on this site, it is a common complaint. Smart travel said Global got a lot of complaints. These company's must all be one and the same.

My advice is, don't go to their presentation in the first place.

Hey, this is supposed to backed by the government, under realestate laws, just like time shares. Where is the government protection? How do these people stay in business? They are all scamers.

Scams seem to get much worse when the economy is bad. Shame, shame.


Offender: Smart Travel and Incentives

Country: USA   State: Florida   City: Lake Mary
Address: 801 International Pkwy
Phone: 9318638144

Category: Traveling & Tourism

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