Usacomplaints.com » Traveling & Tourism » Complaint / Review: Wyndham Resorts - Customer support. #908613

Complaint / Review
Wyndham Resorts
Customer support

August, because of Storm Irene we'd to leave our timeshare on our time in Newport. Although a storm is definitely an act of God and definitely not Wyndhamis obligation (we'd not a problem using the evacuation, made sense) it had been what occurred afer the storm was over which was the issue — and that we am still working. Two nights after Hurricane Irene, I ostensibly dropped energy plus some bushes and named our resort since we noticed about the information that the surprise hardly handled Rhode Island, however the surprise had virtually shifted away and never toward that condition. Therefore, we thought two times had handed, we would notice that which happened. I acquired the top table plus they stated they are doing have energy but the fireplace program was down so that they did not understand when individuals might be let back in. I'd garments etc. That needed to be gathered, goods, so we set an appropriate. For me to help make the 2-hour get our possessions and push back again to Newport. When we get right up there we see also another Wyndham hotels, restaurants and the shops are available and operating.

Long story short — I spoke with increased than 12 reps and also have created characters regarding how using the almost $2,000 we spend in Wyndhamis skyrocketing maintenance costs our resort doesn't have an upto-day effective fireplace program. AND, because which was THE explanation provided why we could not return into our resort was Wyndham likely to pay us — because it was not and their issue the Stormis?

They did not provide to place us up in a lodge, or at another Wyndham resort. Their reaction was that people might "purchase another RCI week " — indeed, you read this properly. Their "payment" to us being released our whole timeshare week because of preservation problems was to "provide" another week us to purchase.

Reading about all of the free seats and meals that Wyndham seemingly have available for individuals that'll stay via a sales hype, I came across it intriguing they could not also scrounge up a supper for somebody who has possessed together for over 15 years.

Main point here — should you choosenot possess — DO NOT BUY WITH WYNDHAM. When you purchase, fulfillment and customer support is non existent plus they maintain increasing preservation rates!


Offender: Wyndham Resorts

Country: USA   State: Connecticut

Category: Traveling & Tourism

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