Complaint / Review
Jet Blue Airlines
Disgusted... - Customer Service

I am a senior over 74 years and late August I booked a flight about 6 am... I realized by 7 am I had made an error and needed to cancel... I tried on line but could not do anything.

I called customer service and was told that it was non-rerfundable and that I was stuck... I tried to explain the dillema but they would not listen

I feel that a purchase made and cancelled within an hour could easily be cancelled with a minimum charge...

I was not even offered that consideration. But left with a charge to my credit card that i must pay

Shame on you Jet Blue are you that low on funds that you can not allow an error to be rescinded...