I am a senior over 74 years and late August I booked a flight about 6 am... I realized by 7 am I had made an error and needed to cancel... I tried on line but could not do anything.
I called customer service and was told that it was non-rerfundable and that I was stuck... I tried to explain the dillema but they would not listen
I feel that a purchase made and cancelled within an hour could easily be cancelled with a minimum charge...
I was not even offered that consideration. But left with a charge to my credit card that i must pay
Shame on you Jet Blue are you that low on funds that you can not allow an error to be rescinded...
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