Usacomplaints.com » Traveling & Tourism » Complaint / Review: Hotel Galvez - Wedding Rip off 2012. #872952

Complaint / Review
Hotel Galvez
Wedding Rip off 2012

To whom it might worry:

I recently had the catastrophe to remain in the Hotel Galvez along side household and visitors who have been joining my daughter’s wedding.

We prepaid for areas in January having a deal calling for 10 ocean-front areas all-on the 5thfloor. While it got time for you to sign in, areas were spread over two surfaces with just one oceanview space. We were educated by two of our visitors they were billed $515 to get a space that people had previously compensated for. These visitors were put in a finances since the Hotel Galvez totally mismanaged my concerns. Two areas for the visitors had no air-conditioning and we were informed by preservation the resort had 200 areas without AC.

The Honeymoon Package, again at over $500 a, had a bathtub that didn’t strain, so when the problem was named into the top table I had been hung-up on and also the issue wasn’t resolved.

For the daughter’s party we bought the four-hour ‘Gold Package’. Your food arrived addressing both ends of the range, possibly under-cooked and soft or boot leather dried. Of the 5 chicken meals requested just 2 came which was twenty minutes after everyone have been offered. The kids were fortunate to talk about these, I guess?

We were underneath the impact this might make sure that the party wouldn't go out of fundamentals for example canned beer. Our visitors were subsequently offered alcohol in the club in cans… that they subsequently discovered from protection, wasn't permitted about the premises. a Number Of my visitors were rudely informed to depart the areas simply because they kept processed alcohol offered by resort staff.

Although a visitor in the Hotel Galvez, I had been maintaining a lot of problems associated with areas and catering I didn’t have time for you to have pictures obtained with my child.

Since I Have can't locate quality in the Hotel Galvez straight, I’ll consider my problem to social networking hoping that somebody apart from the disinterested resort director reaches out to assist straighten out these issues. Because The Hotel Galvez believes that Facebook may be the wrong spot to atmosphere this problem personally I think is in my own greatest attention to see as many folks as you can within an energy to save lots of others from having their specific times destroyed.

Although I will and do realize that its not all event may proceed perfectly, I can't take that a lot of issues were wrong with this event which between difficulties with protection, catering, the leading table and post-event, resort administration, I'll proceed to distribute the term the Hotel Galvez of the Wyndham string leaves visitors with clear purses and useless claims when the agreements have already been authorized.


Offender: Hotel Galvez

Country: USA   State: Texas   City: Galveston
Site:

Category: Traveling & Tourism

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google