Usacomplaints.com » Traveling & Tourism » Complaint / Review: Prime Time Shuttle - Red Vans Possible credit card fraud by Prime Time employee. #871942

Complaint / Review
Prime Time Shuttle
Red Vans Possible credit card fraud by Prime Time employee

I've decided not to use or recommend this company again for several reasons:

My credit card had a fraudulent charge applied a few days after I made my online reservation with Prime Time. Prime Time was the only Calif. Company I had charged anything with in several months. The card has never been out of my possession. The charge was for 3 adult admissions to Knotts Berry Farm on April 6. Knotts says the tickets were used the next day. I'm pursuing this with local law enforcement, but would suggest the manager of Prime Time find out who went to Knotts on April 7.

Other than that, I didn't particularly appreciate the surprise robo wake-up call in the wee hours of the morning I was departing. I can decide on my own what time to get up. I was outside a half hour early (still dark) because of what they said in the robo call. Then, 20 minutes after the alleged pick up time, a representative called to tell me the driver would be here in 10 minutes.

Also, the driver on the trip back was extremely hostile and angry about some news event he was listening to. He never made eye contact, even when I gave him his tip. It was a pretty negative experience all around and next time I'll park and ride in Van Nuys.


Offender: Prime Time Shuttle

Country: USA   State: California   City: Inglewood
Address: 11914 Aviation Bl
Phone: 3105367922

Category: Traveling & Tourism

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