They called around 7am. I work night shift just got in two hours before. Said i had 14 days to cancel. I cancelled on the phone at least five times. Automatted service said i was cancelled. No billing would occur. Next day 149 dollars was removed from my account.
When i tried to reach someone only got service saying that everything was cancelled. Only there was no option to speak with a customer servixce rep. I even faxed them a letter that i wanted my money back. They ruined my daughter's 11th birthday party. Could not have everything that i wanted for her party.
They took the last of the money for that special day for her. I'm a single parent who works hard for my family. There is enough problems in the world than to have someone take your money rather than to actually get a real job like everyone else.
God will get them in the end though. I pray that they get caught and everyone gets something back from this besides the fact to never do anything like this without checking with the bbb first.
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