I was contacted by TAN in May. I called back and had services cancelled the day after they had called me. I was told that all services were cancelled and no money would be pulled from my account.
One month later, the checks I had written for bills began bouncing. After a long look at bank statements, with an officer from my bank, it was discovered that this company had taken $100 from my checking account under the TAN name. They also took out $60 under the name Capital Aid.
After several attempts, I was finally able to contact the company. They argued my status, cancelled my membership, gave me a cancellation number and told me that I would have to write the company and request that they return my money, as per their original agreement.
They also stated, that I would have to make a separate call to Capital Vacations (same company, located in same building with exact same address), and do all the same with them. I'm still waiting for my refund. And I haven't been able to get a live person at the company since. They still have me as a member.
0 comments