Usacomplaints.com » Traveling & Tourism » Complaint / Review: Expedia.com hotels.com - Discount fraud. #726304

Complaint / Review
Expedia.com hotels.com
Discount fraud

I purchased an amusement guide and was searching for deals for my kids birthday - likely to remain overnight in a resort.

I came across the hotels.com discount also it stated reimbursement $20 for 2 evenings.

Guidelines

You have to guide and verify a Unique Internet Price to become entitled to present. No-call in or faxed discounts may be approved.

The internet discount is just legitimate for concerns on Unique Internet Prices, reserved and prepaid through Amusement.

Discount Amounts are the following:

1 800-50-Resort phone concerns just 2 Evenings - $10 Refund, three or four Evenings - $20 Refund, 5,6, or 7 Times - $30 Refund, 8 or 9 Times - $50 Refund, 10 Evenings - $100 Refund

Online reservation discounts just 2 Evenings - $20 Refund, three or four Evenings - $40 Refund, 5,6, or 7 Times - $60 Refund, 8 or 9 Times - $100 Refund, 10 Evenings - $200 Refund.

Print-out this discount, write-in your title, resort and day of stay and email after your completed stay.

After Check-Out, please send this discount to:

Refund

2201 E. Lamar Blvd.

Arlington, TX 76006

Not appropriate with every other present, including, although not restricted to, frequent flyer miles.

For quicker processing period, discounts is likely to be attributed back again to your charge card within 3 months of delivery of the type.

One discount per client or home.

Refund doesn't affect holiday deal resort continues.

Discount good for reservations booked online through Jun 30 for journey through August 31.

"Booking" indicates a stay arranged on a single calendar-day.

Present might be suspended without notice anytime.

Your model of the guidelines of the present is closing.

Acquire your web booking confirmation via mail for that connect to your free online deals.

Email inside your refund certification below within 60-days of finishing your hotel stay.

The site wasn't obvious enough, and so I named the amount shown on the website and requested concerning the refund plan plus they experienced the procedure with me. Recommended me to guide it within the telephone or online. Whichever they established that is what I did so. They trained me just how to load up the deals as well. So to sum it-up, I acquired two roms for just two evenings and shipped out the discount the moment I obtained the e-mail bill.

Which was June 1. Arrive September 25, they email me declaring the ff:

Expensive Amusement Refund Client,

This mail would be to let you know our refund division is not able to approach the amusement discount discount which was shipped to us for running. Sadly, your present scheduling doesn't be eligible for this program. To become permitted get the amusement refund concerns have to be created both online at: amusement.com/journey or by calling 1 800-50-RESORT. As your scheduling was produced by additional means we're not able to approach the refund for you.

While arranging future concerns when you have any concerns you are able to make reference to the refund guidelines and guaranteed best price plan guidelines situated in the amusement guide and using the site or telephone number shown above.

Truly,

Customer Support That Is an unmonitored email package. Please don't answer this email. When you have further concerns, please contact Expedia Customer Support at 1800-EXPEDIA (1800-397-3342) or 1-404-728-8787 and research Client Event ID: S-26864553. You may also go to the Expedia.com "Customer Care" site (http://www.expedia.com/daily/assistance/default.Asp) for more customer service info.

I tried calling the amount in the above list 3x! Expedia.com solutions and also the first-person set me on-hold for 1n time 5 and that I virtually dropped my cellphone battery. Today I called again and informed them the same indicated about being placed on store for over one hour and he or she guaranteed to obtain back about the telephone with me in 2 units and quit me there for over around 30 minutes again. I'm calling themm at this time and indicated worry about being placed on store to get a lengthy period and he or she assured me again that they can link me within five minutes and that I it is near to around 30 minutes and that I am still keeping fro someone. Everybody really wants to duck this question from me concerning the refund factor. It's very little, however itis the purpose... Why fraud individuals to attempt to guide along with you by providing offers such as this after which attempt to escape withit?

The discount clearly stated hotels.com... I really could've gotten and reserved these areas elsewhere... I believe the amusement bok discount is just a fraud! And that I need Expedia / hotels.com to contact me or deliver me my refund

Not just does the guide edition not note the main one refund limit, it appears to suggest actually no limit: "For extra refund records visit www.entertainment.com/journey" with two records currently published about the site. The present is "associated with Hotels.com".


Offender: Expedia.com hotels.com

Country: USA   State: Washington

Category: Traveling & Tourism

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