Used the Price Line negotiator to book a hotel at the beach.initially, it was a very good deal... Until I called to confirm the room. Apparently Price Line only booked us a smoking room. That's why the deal was so good. Since we could cancel and get a refund, I was forced to pay an extra $180 to "upgrade" to a non-smoking room. This is the 21st Century. A non-smoking room is not an upgrade; it's standard.
I contacted Price Line about this, and their response is "tough."
So, lesson learned. I should have done the footwork myself. My advice:
Don't use Price Line.
They don't care about their customers and won't work with you to solve problems they create. You'll get a better deal by yourself.
0 comments