Usacomplaints.com » Traveling & Tourism » Complaint / Review: Ramada Plaza Resorts OFV - Refusal To Cancel, And Refund, Even After Repeated Attempts. Refused refund even after repeated attempts to get one, and didn t inform me that I couldn t get a refund in the beginning. #69381

Complaint / Review
Ramada Plaza Resorts OFV
Refusal To Cancel, And Refund, Even After Repeated Attempts. Refused refund even after repeated attempts to get one, and didn't inform me that I couldn't get a refund in the beginning

I thought this looked like a great deal when i got this in the mail, so I called, and of course got suckered into the vacation package. I'm a full time college student, so i couldn't only afford to put down a $174 deposit.

I got a bad feeling, so I decided to check them out. Wow, i couldn't believe how many bad reports this company had. Therefore, I decided to cancel the trip. Keep in mind this isn't more that 3 hours later.

Upon attempting to call the "customer service" number, all i got was rude people that would continually transferr me to people and hang up on me. Then when i actually got some one on the phone, she said that the offer was unrefundable. I stated that I wasn't told that, and she said that they didn't have to, and hung up on me!

This is basically the same story i've gotten every call since 2/16/04. I need help, and I need my money back.

Any help would be greatly appreciated.


Offender: Ramada Plaza Resorts OFV

Country: USA   State: Florida   City: Fort Lauderdale
Address: 2419 E. Commmercial BLVD
Phone: 8006358523

Category: Traveling & Tourism

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