Booked vacation and was told we would definetely be at the Ramada Plaza Resorts, not another hotel! Got 5 other familys to do the same thing, also being told that we would all be together, at the Ramada Plaza Resorts. When I booked and they booked, we were all told different hotels. The customer disservice reps were very rude! Every time a conversation wasn't going the way they wanted, they would say "Hold " and swith me to hold for at least 5 minutes. I would love to have the recordings of those conversations. And the supervisors were worse than the reps. I asked for my money back, they refused.
0 comments