Usacomplaints.com » Traveling & Tourism » Complaint / Review: Divine Getaways - Rip off, traveling sales men trying to sell bogus, expensive, discount package. #682014

Complaint / Review
Divine Getaways
Rip off, traveling sales men trying to sell bogus, expensive, discount package

This company sent me a "free" 7 night cruise and 2 airline tickets offer if I attended a presentation. Sounded simple. They said all I had to do was pay the taxes and port fees. It sounded to good to be true! Well it was. I went to their seminar in the Embassy Suites Hotel in Santa Ana. It was a good presentation. For a little over $5,000 you got the capability to have the costs of vacation packages at wholesale prices. They gave many examples of what it would cost through Expedia and other websites vs. Going through Divine Getaway. The packages were half the cost of what you could get otherwise. It sounded great! Problem was that when you sat down to close the deal with their aggressive sales person, you couldn't think about it and sign up later. I really wish I brought my laptop with me so I could research it before I purchased it. I went ahead and purchased it because it was a great offer. You could get this deal for life and you could sign up 4 family members to use it as well. I made sure however that I could cancel later. They did have a 3 day cancellation policy. The stupid thing was that you couldn't actually see this product or use it until 7 days later. Smart of them! I'm sure most people don't cancel until they receive their online account after 7 days, which is past their cancellation period. If they were so legit, wouldn't you think they would want you to have full access before the cancellation period to see if it really was a good thing for you and your family? Only a scammer would do it this way! That night after paying $5,200 they handed me my vouchers to get my "free" cruise and airline tickets. I read in small print that you had to pay additional fees just to activate it. I read online that night that people sent in their money but yet never got their trip. They lost over $200 in fees. I never sent mine in. It was all a scam. I also learned that Divine Getaways is a new company (only about 15 days old per their manager) and that the same people keep closing one company and opening up another under a different name. Some who paid all of that money was not able to use the product because of them closing their doors along with other problems.

After reading all of the reviews, immediately I sent my cancellation letter and binder via UPS so I would have proof of the cancellation. After they received my package, they had the nerve to still charge my card in the full amount. I sent them e-mails as well as called them. I left messages. Nobody called me back. I had to go through my credit card company to file a dispute. Luckily I have all of my documentation so Divine Getaways will never be able to argue with them and validate the charge. I did finally get a response back from a manager. He was verbally abusive and very unprofessional. I printed them all out in case of needing them for future reference with my credit card company. If you get this postcard in the mail, throw it away!!! It is all a scam. I am sure some people were not as stupid as me to fall for it in the first place without being able to research it before spending that type of money. But I'm sure there are a some people out there who didn't read that small print about the 3 day cancellation and waited for their account to activate after 7 days to try it. If there weren't, they wouldn't keep spending all this money on the hotel banquet rooms and having employees do these presentations throughout the U.S. Divine Getaways will soon close I'm sure and once again they will open up under a new name. I wish the government could step in to really see who has gotten cheated and close them down for good!!


Offender: Divine Getaways

Country: USA
Site:

Category: Traveling & Tourism

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