Usacomplaints.com » Traveling & Tourism » Complaint / Review: Silverleaf Resorts - Fraud. #658349

Complaint / Review
Silverleaf Resorts
Fraud

Okay so are there lots of grievances on these folks with this site however nothing within the BBB about them. We purchased a reddish week timeshare with endless reward period in The Towns in Flint Texas. It had been told us that people might really possess a particular device plus they offered us several. We went the very first time and weren't ready to possess “our” device they showed people and was handed one about the 2nd floor of the three-story building. It had been loud and individuals everywhere. We went directly into our residence as well as the rug had burns in the home towards the back deck, your kitchen table was burned likewise. We reported and were informed they were complete and we couldn't be transferred. We chose to attempt to have some fun anyhow so we visited the waterpark. It had been a laugh! A lot of residents that people couldn’t actually take a seat everywhere. We quit after 30 mins and all that cash. We visited the clubhouse and experimented with perform little golf, football, baseball and were not able to since all of the gear was out. Visited the overall game space and also the ground was soaking wet with lovers coming from the trickle also it smelled terrible. We returned to the space and unearthed that the party-down steps was entirely pressure having a bass oven heading and many people drinking and having a great ol period. We visited sleep and paid attention to that and also the bathroom work through the night! We needed out! We quit the weekend early and named the next Monday to obtain a return. We were informed it had been too late. We've endured through all this to get a year. We were informed we're able to utilize any silverleaf resort in the united states so we experimented with visit Galvaston. We were informed were couldn't utilize any resort just the five within our immediate region. All this is really annoying in my experience and that I am likely to employ a lawyer tomorrow. Anything they mentioned was a rest along with a laugh! I've ceased paying maintenance costs.

I'd an extended discuss all this having a person in the corporate practices in Texas. She was rude and degrading in my experience and stated that she'd compensation people an area ect. I informed her we are able to proceed anytime we would like free of charge since we've reward period. She'd no solutions. I required our money-back and he or she mentioned she'd draw our document and appear to determine if any errors were created at that time of purchase but that she couldn't guarantee something. She subsequently stated “I will-call you tomorrow since its 10 til 5 and that I log off at 5! ” Please record a using the greater business agency on these folks which are the only path anybody will discover out concerning the fraud that continues there. I told the ladies that I'd venture out towards the resort about the revenue evening and picket and inform everybody there it had been a fraud and he or she mentioned that she'd not mean risks! I informed im it wasn't a risk. She hung-up on me! Whatever happened to customer support? Did I note that after you register everyone was obtaining a myriad of presents so when I questioned about this they stated that’s just for the presidential homeowners! Truly! Anyhow please document the criticism using the BBB.


Offender: Silverleaf Resorts

Country: USA

Category: Traveling & Tourism

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