Usacomplaints.com » Traveling & Tourism » Complaint / Review: Hilton Hotels - Advance Purchase. #639517

Complaint / Review
Hilton Hotels
Advance Purchase

I'm a Platinum Recognizes associate and recently created many reservations via the sophisticated Purchase price on Hilton.com.

They currently provide a return less $25.00 about the Progress Purchase Price in the event that you re-guide in the same period along with a reimbursement is likely to be published for your charge card in 2-4 months.

Well it's today SIX weeks since I have terminated and re-reserved, I've approached Hilton by e-mail (no body solutions) anf by telephone, every owner provides a distinct tale, first it had been 2 weeks then 4 weeks, the 5 weeks and today five weeks. I also noticed the wait was due to the climate, team scarcity along with a back-log of discounts.

They WOn't investigat using their records division and let you know you have to call-back, nevertheless when you need to do there's another justification for that reimbursement not happening. This really is preposturous, they cost me almost $1000.00 after which another $1000.00 and certainly will not consider my calls. What's someone to do whenever you can't protest to anybody, yes I also quit my quantity to get a handle r to cal within 3 times, but 8 days later however no-call. Shame you Hilton


Offender: Hilton Hotels

Country: USA

Category: Traveling & Tourism

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