Complaint / Review
Westgate Hotel
Charged $300 for Unmarked Hotel Brunch With No Sign

I stayed at the Westgate hotel in San Diego, CA for New Years. They had a brunch at the hotel and my friends and I decided to go there.

There was no sign in there, no cashier and no one told us we had to pay so we assumed it was free. I've stayed at many hotels where there was a free lunch or free breakfast.

All of a sudden we got a bill for $300 at the table! Ouch! $300 for lunch for 4 people and there was no way for us to know...

I called Richard Cox who is the hotel manager at the westgate and he said he won't do anything for me. I told Richard Cox that there are consumer protection laws and they can't charge $300 for a lunch with no sign up.

I was appalled to hear the hotel manager, Richard Cox, say this to me.

Don't stay here! Their hotel is weird and all the people that work there are weird. You don't feel welcome at the hotel.

Richard Cox is a scam artist!!!