On 11/25, We transferred our timeshare membership / lease agreement to the company, Timeshare Assistance. We also signed a limited power of attorney to allow Timeshare Assistance to finalize any transfer documents, a purchase agreement for Timeshare Assistance to purchase the property, and paid the entire property transfer and closing costs of $645.00.
This is now more than 2 years since we have signed and transferred this time share to Timeshare Assistance INC. Since then, we have been continuously harassed by the timeshare company regarding the nonpayment of the bills. The latest bill is $1510.44 from their company. There has never been any payment made from Timeshare Assistance INC to Sunset Group / Club Lagoon since 11/25 to complete the transfer. We have sent a certified letter and email to Stuart Vener, the owner of Timeshare Assistance, INC on 11/29. We requested within 10 business days that he complete the followings:
1. Full payment of all maintenance fees and any other fees due to Sunset Lagoon.
2. Any necessary steps finalizing the transfer of the Property from Sellers to Timeshare Assistance, Inc.; and
3. Confirmation in writing with me that (1) and (2) above have been finalized.
Ms. Lisa Elwood, another manager from Timeshare Assistance call me on 12/1 and confirmed the receipt of the letter. I have NOT heard from Mr. Vener (the owner) nor has any of the above actions been undertaken.
In summery, Timeshare Assistance INC was paid more than 2 years ago to transfer our timeshare from Sunset Group in Cancun. Timeshare Assistance has repeatedly assured us during that time that they will proceed with the transfer even though they have never done anything or paid the necessary transfer fees to Sunset Group to complete the transfer. Timeshare Assistance INC even told us not to pay any of the bills because Timeshare Assistance would take care of it. Now we owe the timeshare company the maintenance fees for the last 2 years. We are both retired senior citizens, 65 years old, and on fixed income.
We have come to the same conclusion as Sean from Kahului that Mr. Vener is a very shady character who is running a number of suspect companies: Timeshare Assistance INC and Wilshire Holding Company, etc. A quick search on the internet will reveal the number of frauds / complaints that these companies are involved in at least three states: Florida, California, and Nevada.
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