I received a promotion from Mexico Paradise Getaway after purchasing my Travel Package from Southern Journeys of Texas, Ft. Worth for the planwithtan.com package (Travel Advantage Network). I submitted my form on October 4. It is now 12/6 and I still have not received any information of my travel. All of my dates have been missed and I have been contacted them several times for an update. After waiting so long, I am now to the point to where I only want my $100 refund back and I still could not reach anyone that would process that. Everytime I called, the personel would say they cannot give refund and direct me to a voicemail that no one would answer or call back. I have submitted my ticket through formpg.com to get my refund and each time they would close it and ask me to call the office to resolve. I still have no receive any update from this company.
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