Usacomplaints.com » Traveling & Tourism » Complaint / Review: Sheraton Brussels Hotel, Brussels, Belgium - Wrongful charges & misuse of incidentals. #612894

Complaint / Review
Sheraton Brussels Hotel, Brussels, Belgium
Wrongful charges & misuse of 'incidentals'

I got stranded in Brussels, Belgium while traveling from New York to Chennai, India by Jet Airways. We were taken to this hotel by the air line. At the front desk I was asked for my credit card at the frontdesk by ms.? Ursuval for "INCIDENTALS", which I did. I was chrged for the room which they know is the responsibility of Jet Airways to the tune of Euros. 255.50 (us $ 387.93). The hotel has not responded to my email & the airline is telling me to get it from the hotel and agree that they are responsble for the room charges.



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