Princess Cruises falsely advertises and provides pricing and availability for a particular cruise when the ship is sold out and no cabins are available for the cruise.
On April 12 Princess Cruises website showed pricing and availability for a six day caribbean cruise departing May 1. The webpage titled PRICING & AVAILABILITY displayed the price for an interior cabin for this cruise. The web page indicated that cabins were available, when in fact the ship was overbooked with no cabins available what-so-ever.
I self booked airfare for the cruise based on Princess's availability and pricing, when the cruise was in fact, sold out.
The princess website is false and deceptive. It leads the consumer to believe that cabins are available on a specific cruise at a specific price. It is not until the consumer takes the final step and clicks on RESERVE A CABIN that the consumer finds that there are no cabins available.
If cabins are not available for a specific cruise, the Details & Availability on the Princess webpage should be clearly reflective of that fact.
Princess Cruises has received a number of complaints about their deceptive internet advertising, but refuses to modify their website to alert the consumer that cabins may not be available, as advertised.
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