Usacomplaints.com » Traveling & Tourism » Complaint / Review: Donna Franca Tours - Shoddiness, False Claims. #590275

Complaint / Review
Donna Franca Tours
Shoddiness, False Claims

I want I'd recognized of the community after I employed Donna Franca trips a couple of years ago. Her company arrived suggested with a friend whom I really trust, as well as she was amazed in the shoddiness of the visit and also the insufficient obligation that Donna Franca displayed. Since I had been just one tourist, they insisted that I'd to pay for the only product, but that it'd supply me having a double bedroom. I never had a double space, so when I informed each resort they had obtained cost to get a double room it had been refused at each area. Donna Franca did nothing about this, and required no obligation for that scenario. She set me right into a visit of the south that required ten hours to come back to Rome, and triggered me to skip the first gathering of my established visit and didn't settle me for cab trips that I'd to try reach the gathering that had previously finished (with no notice in my experience; who owns the cafe named her to aid me in getting into contact using the manual and he or she was of no aid). Her manual created no efforts to check on whether I'd reached the resort in Rome, did an undesirable work top people in Venice, and that I was billed over $100 before I quit the united states on her company to contact and increase my stay by one-night (they'd just prepared for all of US to go to Venice for half a morning before we left). Additionally, we invested a quantity of hours at her property in France where we were designed to obtain a homemade prepared dinner, and just obtained a visit of her vineyard - an area made in to the floor having a few drums. After I delivered I delivered her a polite notice detailing that I liked France but detailing the issues the visit and guide supplied, and he or she again required no obligation on her planning or her manual, attributed me to get to Rome late, and undoubtedly, provided no refund (what type of duty exemption does she obtain for getting excursions to her property under false pretenses??!!). Avoid her company.


Offender: Donna Franca Tours

Country: USA

Category: Traveling & Tourism

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