Usacomplaints.com » Traveling & Tourism » Complaint / Review: Days Inn Hotels - Charged differently than contracted. #573219

Complaint / Review
Days Inn Hotels
Charged differently than contracted

Created concerns for just two times coming 12/27, with Days Inn Williamsburg, Virginia, on the site. Their catch was "Buy Today and Save 15% Off"—non refundable—price $140.51. Was in a rush and didn't notice the "non refundable" function. Okay... My poor... Desired to alter, but discovered my mistake. Reached resort; got okay support, etc.

Upon looking at the cost was $146.82, NOT $140.51, as mentioned on the site and about the emailed bill. I named the worker onto it and he or she explained that "... The web site concerns program could not match local fees"; I'd get a credit, to become released by regional supervisor. It just occurred after two calls to corporate HQ and escalation to next degree of administration incorporate; no body appeared to understand something about me or my small issue! I did so get my $6.31.

Our issue: acquiring the credit was a discomfort and never quickly given. I believe the great majority of clients (I calculate perhaps 95%) possibly do not spot the difference, or number it'snot worth the trouble! Good small reward for that company, plus some restoration of the 15% saved...

People—view your shells! They're after your $, in little or significant batches. There is a guide, out a couple of years today, titled "Gotcha Capitalism". It describes a great deal concerning the other ways the companies inveigle themselves into our purses... Usually without our understanding. Or, such as this one, "It'snot worth the trouble."


Offender: Days Inn Hotels

Country: USA   State: Virginia   City: Williamsburg
Site:

Category: Traveling & Tourism

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