Usacomplaints.com » Traveling & Tourism » Complaint / Review: The VIP Travel Club - Beware. #554484

Complaint / Review
The VIP Travel Club
Beware

Watch out for the corporation! They're scams who do just about anything to obtain one to purchase their Journey team/Timeshare.

We bought a journey account at Hacienda Tres Rios in Playas del Carmen, thirty miles south of Cancun. After more than 6 hours of large demands income techniques, we closed the agreement with Hacienda Tres Rios. We purchased 14 days each year in a-2 bedroom residence. The versions were we proven were stunning, the resort was stunning and also the breakfast we received by among the restaurants on site was exceptional. They provided us alcoholic beverages but we rejected. The longer we remained there, the low the cost decreased and also the greater the present turned. Every time we attempted to depart stating we weren't involved, we were taken up to another region having a diverse individual and provided a diminished cost with much more "accessories" tossed in.

The final location we were obtained was a personal workplace using the Sales Manager. He explained he would provide us an extremely unique supply of account in a VIP Travel Team which he provided simply to several select people. This membership was an exchange membership that had use of more than 8 trade groups like RCI and Span International. They'd the capability to create an change to any resort these along with other groups trade companies the applied. After I questioned him just how many of the members had use of the VIP Travel Team he explained about 1% of the people. He informed make use of the membership didn't have any trade costs like RCI and Span International plus they might purchase our account of $69.

As our account was the top-level score, we're able to trade for that greatest and most unique hotels. Since we were purchasing a 2 bedroom system (the largest Tres Rios provided), we're able to exchange for that greatest models another resort experienced including 3 and 4 bedroom models being an even trade. We'd be providing 1 global week that could be traded everywhere on the planet and 7 days at our resort or at-one of 5 others they possessed in Playas de Carmen, Hacienda Tres Rios.

My husband and that I were worried about the yearly maintenance costs. Your charge to get a 2 room was $645 each year. We were worried when we did not make use of the months, we'd nevertheless need to spend the yearly maintenance costs. This really is whenever we were informed he'd provide us an extremely exclusive offer. If we didn't utilize our week in one single year, they'd renounce the preservation charge for that year. We were treated only at that present along with a move nearer to purchasing.

We were informed that Hacienda Tres Rios was an all inclusive resort that involved all foods, beverages (alcoholic and non alcoholic) and such things as diving within their own on site Cinote, Horse Riding, utilization of ATVs, zip-line riding (that wasnot total however) and different alternative activities. The all inclusive cost was $99/person daily. It was necessary. We believed, for $99/day-we might warrant it since diving equipment was costly and my spouse such as the incorporated ATV driving through their on site character park. The salesman recommended we utilize 3-4 times in the all-inclusive Tres Rios and also the additional 3-4 times in the Fisherman Resort in Playas del Carmen which didn't need the all-inclusive costs. We believed which was a good idea.

We were instructed the account wouldn't be accessible for thirty days because they required time for you to place our account in to the program, etc. We were also informed this unique present was just advantageous to that evening. We were also informed that since it was this type of scarce and unusual unique offer he was providing to us, that people wouldn't have the ability to stop the account next evening. I suppose you're providing 5 times to stop.

After I called the VIP Travel Team a couple weeks later, I had been informed our account wasn't within the program however. I tell them we were thinking about Holiday week and desired to arrange it the moment possible wishing we may maintain the machine early. I had been informed that because it was Jan and also you might guide as much as 12 months ahead of time, there could be not a problem in seeking Holiday week when our account was within the program in a couple weeks.

After I named in after our account became accessible, I got voicemail. I quit a note with no on actually called me back. I tried again, same task... Quit concept, no body actually called me back. The Next phone, I acquired a realtor. Obviously, I had been informed that Holiday week and New Years week weren't available. But she could easily get me a business in the Royal Sunset Membership for $562 as well as the $85/evening per individual for that All Inclusive for Holiday week. Like a unique promotion-they were waiving the additional $200 vacation charge since it was Holiday week.

I was also informed the "all inclusive" price for Tres Rios was $149/time per person. How might it have increased 50% in only over per month??! Plus, for each week I employed, it'd charge $645.

BE CAREFUL whenever you observe these folks within the Cancun Airport providing a myriad of free solution, rental-car payments, etc to go to a 90 minute speech. An individual will be taken up to Tres Rios, you'll be really pleased. The resort is incredible and stunning. You'll wish to holiday here. But, BEWARE! Browse the agreement AT LENGTH before signing any point. Make certain the items you had been guaranteed are placed written down! We did not. It had been A LARGE mistake.

If it's currently to overdue for you personally (& you've handed the 5-day termination regulation?), you can contact the American Embassy in Mexico, Office of Citzens Consular Services, Property Device. 011-52-55-5080 or google for current email address. You may also contact PROFECO, it's the Customer Protection Agency in Mexico. They've a that addresses grievances by people beyond Mexico. They'll organize 3 individual proceedings using the organization. You'll be displayed with a PROFECO attorney, nor need to be current for that proceedings. It's an extended, gradual procedure however it is all free of charge towards the customer along with a fantastic support. We're within this procedure at this time.


Offender: The VIP Travel Club

Country: USA

Category: Traveling & Tourism

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