Usacomplaints.com » Traveling & Tourism » Complaint / Review: Ian reservations - Reservation cancelled. #551029

Complaint / Review
Ian reservations
Reservation cancelled

3-Star resort??? What a laugh. Reserved this within the telephone clearly to get a fast last second visit to Orlando for brand new years about the 30th of Dec. At $60 a evening I didnt anticipate a structure but atleast adecent with respected people.

The night time we came, being exactly the same evening I arranged it. It had been previously overdue within the evening to discover anything better as we noticed the look. Plus we were reading anything was sold-out for brand new years event.

And so I closed my agreement for just two evenings currently compensated by telephone earlier and got my key, simply to discover the most horrible space actually. It had been like in these films, when fugitives are away from home... No scam. Therefore we negotiate in, got bathrooms with stained towels to dry ourselves down with. Major blanket and rug!!! Smelly

After which very first thing each morning we obtain a knock-on the doorway asking if we were keeping another evening. I said yes I had been taken care of 2 evenings after which my cellphone rings. I had been likely to rest in but with all of this that continued... Forget it. The assistant explained when I'd reserved for just two evenings I had a need to take a look at and sign in again becasue these are there rules.???

I visit the leading table then after supplying up all my material and contacting around for another resort (which none were accessible) and he or she informs me I've no reservation for that next evening today. That she didn't care what my print-out linen stated, which we'd to depart since that space had been reserved for another person.

I did so get truly annoyed and t/e increasing my speech informed her it had been difficult and named Ian reservation who noticed the entire argument after which offered me a voucher... They talked to her and he or she thought anything out since I acquired my crucial back again to work-in my space.

However the worker beginning again tellin me it had been my problem and my issue since she wasn't there after I tested in. She didn't actually seem sensible, so when I informed her it had been not rocket-science to determine when had paid for just two evenings it intended I had been looking at about the day of the very first... She cursed and stated I had been calling her an idiot. Obviously I didnt rest for just two times and hardly remained out for newyears in concern that after i returned to my space another person was resting inside it. I'd quit all my material in my own vehicle in case. Therefore at 1am I had been unloading my vehicle to rest for some hours. It had been a terrible experience. Please don't remain below. I would like to help you save the suffering.


Offender: Ian reservations

Country: USA   State: Florida   City: Kissimmee

Category: Traveling & Tourism

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