Usacomplaints.com » Traveling & Tourism » Complaint / Review: Travelocity.com - I will never ever use Travelocity again. #547366

Complaint / Review
Travelocity.com
I will never ever use Travelocity again

I've only invested more than 3 hours about the telephone with this particular organization. Exactly what a laugh - or possibly it had been me for really investing this period of time together. I've been attempting to re-guide to alter the return trip to later within the evening. How could it be the new trip can be obtained for that same price about the flight site, the travelocity website itself, and also the brokers cannot guide it at that cost? I suppose they're not so helpful? When they have been qualified enough to guide the trip after I first named in 3 hours before, then possibly they might have reserved the trip in the cost they assured me.

Oh and did I note this 1 of the repetitions, prepared a trip change which doubled the buying price of the trip with no agreement from me? And wound up getting my charge card $1600 additionally? Fortunately, I acquired them to change that, and below they attempted to create up for this by providing to protect the change charge of the trip? But that's where the niceness finished.

That Is where they're really not able to guide the trip, despite the fact that I will view it online. I will still view it online.

I'll never use travelocity again. The client support reps can't procedure something in a reasonable fashion. They place you on-hold to get a very long time, so you genuinely believe that they've fogotten about you, after which procedure solution modifications of over 1000 without agreement.

After which due to their slowness to really method the change after you have decided on one, they consider method to lengthy and also the cost of the solution modifications. And that Iam not referring to the sporadic occasions this truly occurs - obviously for hours to procedure a change there's an opportunity the cost may alter!

DON'T UTILIZE THEM. I'd spend the extra 10 bucks on the site like expedia and sometimes even the immediate flight site, for easy potential relationships using the organization.


Offender: Travelocity.com

Country: USA
Site:

Category: Traveling & Tourism

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