On 10/03/09, I attempted to purchase a solution online. Because I'm handicapped, I believed this may be simpler than getting a trip 30 kilometers towards the stop. I'm a handicapped driver and also have utilized Greyhound often without any issue. This time around I stuffed within the containers on the website. When I achieved the finish, I had been subsequently educated, that just because a buddy employed his Grasp card (I've none to make use of) that there will be a $18.00' present' cost. I didn't utilize his card. After I attempted to stop the deal, I had been informed on-screen, they had previously OFFERED the solution in my experience, and that I was currently planned to get a one way solution to my location. No Discounts. I attempted to contact them inside a moment or two, as well as their customer support stated my "Solution" was non refundable, and declined to assist me. I've today attempted to repair this on 5 individual calls, and that I still don't have any 'confirmation number". Today they wont actually speak with me. The toughest section of this really is, I really could provide my buddy his $18.00 back, but I'm caught having a one way solution after I was attempting to purchase one to get a round-trip! I will make use of the solution togo, but I can't come home. $200.00 is just a large amount of my regular handicap check and that I get nothing for this. DON'T USE THEIR SITE TO BUY TICKETS!!! (incidentally, I've settled my buddy back. I'm truthful, as Greyhound is not!!!)
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