Usacomplaints.com » Traveling & Tourism » Complaint / Review: Access America - Baggage damaged while on a cruise. #509810

Complaint / Review
Access America
Baggage damaged while on a cruise

Just before our Baltic cruise, our AAA broker provided an insurance option (Entry America underwritten by BCS Insurance Provider). This vacation insurance — based on the broker — provided greater coverage and greater limitations, therefore we plumped for the Entry America protection.

Throughout The sail our greatest bit of baggage (never utilized before this journey) was broken. A wheel was broken which avoided the situation from moving.

This may have occurred at some of three or four various locations, but was initially observed whenever we acquired the carrier in the Copenhagen airport about the last evening of our journey.

Upon coming home, we submitted a state with Entry America, however it was declined since we'd not documented the harm to the flight or cruiseline within twenty four hours of the event.

Although we described that people had no method of understanding once the harm may have happened over a-10 time interval, the Entry America pc stated "No tickee, no cash". To back-up their denial a crass denial notice from Entry America, mentioned that people didn't exercise Research.

Therefore, should you buy vacation insurance out of this organization, you ought to be ready to examine each bit of baggage at each end and become prepared to invest the additional time locating the luggage office in a airport or cruise terminal.

Since ultimately, when you have a state, you'll need to fulfill the Entry America pc to get something. Do not assume any "real life" comprehension by this ensemble.


Offender: Access America

Country: USA

Category: Traveling & Tourism

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