Usacomplaints.com » Traveling & Tourism » Complaint / Review: Govolo Online Travel Agency - Go Voyages Can not be trusted, no tickets after payment. #508616

Complaint / Review
Govolo Online Travel Agency
Go Voyages Can not be trusted, no tickets after payment

Govolo or Go Voyages offers flights cheaper than most others but can not be trusted. I bought 2 tickets in august. I got the confirmation right away that my booking was received and tickets would be send after payment by creditcard was received. That was the last I heard from Govolo.
After emailing Govolo to get information on the status of my booking one week later I didn't get any reply so booked the tickets elsewhere. However later I found out the payment was charged on my creditcard. So I emailed them to pay my money back. Then they finally replied and argued they did send the tickets. They were unable to show the original mail wih the e-tickets and I never received them.
Haven't got my money back and they are not willing. Luckily it was just for a short flight and total damage 88 euro but imagine booking an expensive international ticket. You'll be safer buying your tickets elsewhere. Google on Govolo and you'll find more disappointed customers. I did but am sorry I took the risk anyway...


Offender: Govolo Online Travel Agency

Country: USA
Site:

Category: Traveling & Tourism

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