The website specifies hotels such as Ramada, Sheraton etc.
But we were offered a Motel 8.
But if we pay extra 40 per night they will give a Hilton or a Sheraton - which means that the hotel is available but they will only give you a Motel 8.
They promised us a $50 gas card which we never received and I dont care of.
Even after 2 months of travel I have not received my refund.
I have called atleast 30 times and they always transfer me to one person who is never available and goes to voice mail. I have left call back information and have never received any call. I wonder if there is actually a real employee at that location. They keep telling me that I already received my money.
If I have got my $50 why would I waste 3 hours and more of my precious time dealing with SUCH people. If you call reservations they immediately pick your call and you are serviced but if its a refund - all you get is voice message and suprisingly even if you want to talk to a manager/supervisor regarding this all you get is a voice message.
This is a company you NEVER want to deal with. If you take this report seriously you will be very GLAD that you did stay away from them.
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