Usacomplaints.com » Traveling & Tourism » Complaint / Review: Casablanca Express - Free trip CERTAINLY not free or realistic to redeem. #460219

Complaint / Review
Casablanca Express
Free trip CERTAINLY not free or realistic to redeem

I went to a timeshare presentation that promised me a free trip to Vegas... Received a certificate, and instructions to sign it and send it in to Casablanca.

I complied... They sent me another certificate, which outlined the rules (only mid week, not within 7 days of any holiday or certain conventions, 60 advance reservation req'd, etc.), and instructed me to call a phone number on there with my requested dates.
I called when I figured I could make a reasonable guess as to my availability 60 days into the future, but those dates were already booked up. No problem, they gave me a date four months away... Then told me they would be mailing me another certificate!

I received the certificate... It asks me to sign it, and return it with my $90 tax deposit fee! They win... All that trouble, and enough money that I'd be better off booking my own rooms there! And I get the sneaking suspicion that if I submit this form, I'll just get another form to confirm and send in for another confirmation form to be confirmed by phone in order to receive a confirmation confirmation form... You get the idea. I sure did.


Offender: Casablanca Express

Country: USA   State: California   City: Woodland Hills
Address: POBOX 4399
Phone: 8003152065

Category: Traveling & Tourism

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