Usacomplaints.com » Traveling & Tourism » Complaint / Review: Travelocity - Took my money, did not buy my ticket and has lousy customer service. #440138

Complaint / Review
Travelocity
Took my money, did not buy my ticket and has lousy customer service

In the summer of 2008 I booked three one ways for Feb travel through Travelocity. The first two legs were with Continental, the last leg was with United.

When I arrived at the airport for the last leg my luggage was checked, I had a seat, but United refused to issue the e-ticket. Long story short I had to stay overnight at the airport and fly home on a Southwest ticket the next morning.

Travelocity customer service has been totally non-responsive. Do not use travelocity. Their "customer service" is non-existent.


Offender: Travelocity

Country: USA
Site:

Category: Traveling & Tourism

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