Clarion HotelChoice Hotels International (Clarion Hotel) ripoff Bellman "stole" my wallet and hotel charged me twice!!! Ripoff con-artists took us for all we had New Orleans Louisiana...
Recently while visiting New Orleans for Mardi Gra (first tmers) my mother and I had reservations to stay at the Clarion Hotel on Canal Street... We drove 24 hours almost straight through.
When we arrived at the hotel I asked my mom to stay in the car and wait as I checked us in (she is partially diabled) and I did not want her to stand and wait long... in the meantime two Bellman started to unload the car of our luggage. The older gentleman (who was very hyper, fast talking and fast moving) helped my mother out of the car and she proceeded to meet me at the check in desk.
I saw she did not have my purse with her so I ran out to my car and the older Bellman was just shutting the front door to the car (NO Luggage Up Front!) and swiftly disapeered around the side of the hotel! I opened the car and looked for my purse... It was still there with the camera... Cell phone but my wallet was gone!!! I demanded to see the manager and he could not find the Bellman for around ten minutes? Big Surprise!
The hotel manager seemed to be on the side of the Bellman and said nothing like this has ever happened before and that if there was any thing he could do he would try to accomidate us.
We had asked him to have the police come to our room to take a report (as we did not know where the station was) he said we would have to wait awhile as they (the police) had more important matters to attend to being Mardi Gra time???
A short time later the hotel manager called our room and informed us if we wanted to cancel our reservation of five days he would be happy to cancel it and not charge us... He said to sleep on it and let him know the next day when he returned for the next shift. We had asked a maid in the hall if guest's were ever ripped off here and she laughed and said "All the time!" and walked away still laughing?!
We agreed and ended our trip early and come to find out we were charged $461. For our brief stay (we were charged for half the week???)
When we returned home from our trip to HELL, we contacted our agent at AAA to let them know what had happened and within the past week I have recieved a what I percieve to be a threatening letter from the General manager of that hotel with exact words in Caps "How dare we sully thier name after all they had done for us and that they were our only friends in New Orleans and that We are the proof to the Anti Proverb... NO GOOD DEED GOES UNPUNISHED!!!" (With friends like that...) I feel at this point I should contact my local police and an attorney.
By the way... We did file a report with the police before we left (we had to go to them?) I can't say I would never return to New Orleans but, I will NEVER stay at a Claion Hotel anywhere again!!!
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