Complaint / review text:
Last September, I arranged round trip routes from Raleigh Durham to Reno. Last month, I discovered that the routes have been fallen from Delta's routine. I contact CheapOAir no less than six-times, three which I possibly stayed on-hold or was disconnected after 15-20 minutes. About the additional three events, I talked with Indians who all had bad order of Language. All of them stated they'd create the required modifications and contact me, by telephone, not e-mail (why, I actually donot understand, given that they had my current email address).
I am STILL awaiting them to contact using the new routes. After studying numerous grievances with this site about CheapOAir, I should suppose I'm also a target of the "fantastic" customer support.
At this time, I've no idea what'll occur. I sent Delta about that scenario, however the chances exist is likely to be no method for them to change the reservation. Delta will most likely send me to CheapOAir.
This is the final moment I-book with one of these individuals. It might have now been a costly training. We will notice.