Usacomplaints.com » Traveling & Tourism » Complaint / Review: Carnival Cruise Line - Vacation on Carnival Freedom. #419351

Complaint / Review
Carnival Cruise Line
Vacation on Carnival Freedom

Carnival Independence – Cruise Day 11/30

I've cruised with Carnival many times with small frustration. Our expertise in November leaves me without any need to select or suggest Carnival Cruise Line. Our whole holiday was insufficient to express minimal. Our frustration started having a 2-hour and 30-minute delay to table the vessel. The reason distributed by a Carnival worker was bluntly truthful. She stated these were really under-staffed. These details was handed in my experience on the volunteer base. At that time I'd not asked the long delay. As we were examined in, I subsequently was directed I had a need to begin to see the purser to be able to correct a cabin task. However to my dismay, another prolonged point! After waiting extra 1-hour and half an hour I eventually reached my space. Once I came I began unpacking and also to my shock there is men’s dirty fighters between the wall and sofa. Complete outrage, was my space actually correctly washed?

Our meal experience followed fit with sluggish support and cool food. Your server was excessively sluggish and incredibly unorganized. Between each program we waited roughly 25 minutes. Evening after evening our server and eating period revealed no enhancement. Your yesterday about the sail, we chose to eat in the Steakhouse restaurant. I should state exactly what a fantastic experience. I'd have happily settled the additional every evening for this pleasure.

Within our space the AC didn't function correctly. There is a loud buzzing sound. Somebody from preservation examined our space recognizing the sound. A later date and evening passed, and so I named the leading desk again. We were informed the vessel was sold-out along with a transfer couldn't be produced. The sound was ultimately set after many sleepless nights. Then another problem occurred while at observe plus one got free outside our cottage ongoing to defeat from the wall through the night. The following day the preservation team was repairing the issue when getting to interface at 8am each morning (having a tool). Not really a really enjoyable method to awaken each morning and begin a later date of the very disturbed holiday.

In the end of the cottage distractions we did get a small-ship credit having a notice (closed).

Obviously Carnival Independence wasn't a “Fun Ship”.

No result from same notice delivered to Circus on January 13 to Gerry Cahill - Leader & CEO of Circus.

Susan Ferguson

Virginia Beach, Virginia.


Offender: Carnival Cruise Line

Country: USA   State: Florida

Category: Traveling & Tourism

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