Usacomplaints.com » Traveling & Tourism » Complaint / Review: Ultimatefarees.com - No help - customer service. #347622

Complaint / Review
Ultimatefarees.com
No help - customer service

Ultimate fares has absolutly no customer service! I spent over 6 hours on hold and was ultimatly hung up on. During all that time I was also emailing them about my problem. When my call started I was caller #9 with a 60 minute wait time. After 4 hours I became caller #1 with a 1 minute wait time which went to caller #1 with a 5 minute wait time and eventuall I ended up as caller #1 with a 60 minute wait time. It was obvious that they didn't want to speak to me.


Offender: Ultimatefarees.com

Country: USA

Category: Traveling & Tourism

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