I received a first class envelope in the mail with a $1600.00 voucher that would be used for a 3 day 2 night stay in Orlando, FL; a 2 night cruise to the Bahamas; and a 2 night stay in Fort Lauderdale upon return from the cruise with a car rental for the duration of the offer. I called and was given the detail and honestly thought this was the Ramada Inn Resorts. I'm very skeptic so I chose not to use the phone they gave me for verification, but chose to look up the 1-800 number for Ramada Inn and called and did my own checking into the validity of this offer.
I was assured this offer was valid by Ramada Inn Resort reservationists. I accepted the offer with $87.00 down on my credit card with a monthly payment of $67.00 for the next 9 months. I was excited and decided the next day to search the web for all these wonderful destination I was promised. I stumbled upon these consumer complaintss and begin to look a little further. I got specific and began to look at the Ramada "Plaza" properties and began to see they were truly different. I was horrified by the testimonies and immediately began to cancel my travel arrangements and credit card transaction.
When I called, I held the phone for 15 minutes before someone answered. Then I was immediately transfered to a "specialists" where I held for another 15 minutes. Upon talking to the specialists, the hard ball tactic I was given to try and cancel with my law given right of 3 days. My call with them was 50 minutes rudeness gestapo practices.
They finally agreed to cancel my transaction, and I did mention at on onset that their call was being recorded also. Because Ramada Inns allow, for whatever reason, Ramada Plaza Resorts to use their name, I do believe that they are a part of it and after my dealings with Ramada Plaza, not only will I not stay at a Plaza property, but you couldn't pay me to stay a another Ramada Inn property also.
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