Carnival has been the worse excuse for a cruise ever. First I should add that I was in cabin 1361 on the Carnival Triumph. Anyone aware of that side of the BOTTOM floor knows that the area is extremely noisy (engine noise, clanging, and the moving of vehicles underneath) and the rooms vibrate. I should also add we had an ocean view room, so we didnt settle for the cheap inside cabin, but we also didnt upgrade to a balcony. There was no way a substandard room of this caliber should have been given for the premium price we paid. Customer service was a joke. From the beginning the first Carnival employee we encountered was a cantankerous old man who kept fussing about people not keeping the line straight and leaving the (automatic) door open.
We then found the rest of the employees to be extremely rude and uncaring. We talked at length with the pursers desk about the fact that we booked 10 months out, so there was no way we should have been relegated to the bottom floor on top of the earthquake that took place every day.in response to this, their pursers staff didnt show as much of an inkling of concern and had the audacity to say my travel agent was lying and never told them we asked not to be in that area. Carnival should not make anyone stay under those conditions for any reason.
The ship was overrun by unruly kids. Every activity that was scheduled for adults was full of kids that were obviously under the age of 18. They ran up and down the halls banging on doors, they were in all of the adult events (but dont dare attempt to enter any of theirs) and many of them were even served alcohol. My 17 year old daughter told me of a girl who was so drunk that the kids had to pull her off the side of the boat as she was preparing to jump. I guess they would have found some form of id then. I was told again by the uncaring pursers staff that the kids were their parents responsibility. They would ask for everyone not over 18 to leave the events once, and then they would start the show. Have you ever tried to enjoy an R rated comedy show standing (because all of the kids had the seats) beside a 10 year old. Let me tell you its very awkward.
The 2 shows we were able to attend were good, but they were too few and far between. There was very little for adults to do after 12AM (other than the casino as they are very happy to take your money) and what there was had lines that were ridiculous. I rarely went to any of the buffets because the lines were so long. The food offerings were also poor as the only thing that was open regularly was for pizza, hamburgers and fries (once again for the kids).
We were placed on the bottom of the ship in an extremely noisy area and specifically asked not to have that happen. We paid premium price for substandard accomodations. Our vacation was destroyed.
0 comments