This is the e-mail I sent to their customer service site. I am ashamed that I actually fell for thier BS. They really get you sucked in with the whole "negotiator" is looking for the best deal for you... You get an additional amount off... Grrrr... So mad I fell for this.
I cannot believe that I fell for your schtick. Me, a seasoned professional with years and years and years of advertising under my belt. But I did. Hook, line and sinker. So, when traveling on a budget, I opted for your service because certainly they would get me the best deals.
I was shocked to find out that when I checked in, the advertised rate for this hotel was $39.99! Double occupancy, which I needed was quoted to me as $45.99 for the night. BUT I PAID $71 to Priceline — because some high-paid "negotiator" has been actor really conned me. Of course, thinking a reputable company with tier one advertising would NEVER screw me over, I paid Priceline $71!!! And, the clerk was helpless to do anything to help me with the rate. So, at 1 A.M., with three small children ready to not be in the car for another 6 hours, I checked in to my prepaid room right after the prostitute who got a room right before me. For the next 6 hours I wondered which bothered me more... Being completely sucked in to Priceline's false claims or the fact that I went ahead and stayed in a motel where illegal activities abounded. The only good thing about the experience was that the room was relatively clean. And, I have to believe, for the sake of not wanted to dip myself in lye, that the sheets had been changed.
I will NEVER EVER EVER again use Priceline. I will also tell everyone I know the same. What a scam you have going.
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