Like many others before me, I have had a very bad experience with this internet travel supplier. Their only interest is to issue a ticket (any ticket) and get the money. Once they have your money, you are left with nothing but an un-usable ticket.
They have been totally unavailable through their telephone numbers and only reply to emails in curt replies of broken english.
Their reply: "it's already done and issued since was booked on May 19 and as we mention before sir airline who owns the planes and they are the only people can fixand if they advice you something from our side to do we don't mind so just get back to us with what they ask
Another reply: http://www.airfare.com / is not travel agency we are whole selers once your ticket and issued and end to you any changes or cancelations is under airlines responsability they own the planes not us they can help you with this matter, please check with them and if they ask for anything we can do please let us knowthanks.
Lengthy discussion with the airlines prove that airfare.com does indeed act as a 'travel agent" and only the travel agent can alter the ticket - not the airline.
All telephone lines to this company result in recorded message and long hold times with no-one answering the telephone.
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