Complaint / Review
Crowne Plaza Hotels & Resorts
Wrongful charge

I made reservations at the Crown Plaza Hotel in Lake Oswego Oregon.in fine print (I did not see), it stated no refunds. I called the hotel and ask to cancel, I was told yes I could cancel and given a cancellation number. When this charge appeared on my credit card, I called the hotel, and I was told basically I was lying, and that I was not told I would receive a credit. Why was I given a cancellation number and not told I would not receive a credit. I have contacted the better business bureau, and the rude manager said I was lying.