Expedia Travel - www.expedia.com
Online flight changes require on-hold up to 4 hours.
Expedia.com doesn't have the staff to process anything that requires phoning them. I've been on hold for over 4 hours to change a flight. The previous 2 changes I did required over 2 hours on-hold as well.
Before booking with expedia, make sure you have a phone with a battery that will last 4 hours, in case you have to make a change.
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