Usacomplaints.com » Traveling & Tourism » Complaint / Review: Sundance Vacations, TAN - Deceptive, high pressure, fraud. #244622

Complaint / Review
Sundance Vacations, TAN
Deceptive, high pressure, fraud

Yesterday I attended one of the high-pressured sales pitches and couldn't wait to search the company when I got home. Needless to say, I was not surprised to find all of these complaints listed when I seached Sundance.

My story is almost comical at the lengths this company goes to get you to spend thousands of dollars. Read carefully&

I received the infamous call from the company saying that I was chosen for a 2 night/3 day stay in either Reno, Vegas or Orlando... The only string attached was that I had to give them 60 min of my time, no more. I agreed and attended with my fiance. I was extremely skeptical from the starts as I was raised to know NOTHING in this world is free and if it is, its illegal or fraudulent. So we sat in on a 45 min sales pitch from a guy that appeared to be high on cocaine he was so damn hyper. He was VERY good at what he did and made everything sound so simple and affordable. (keep in mind that my mind was made up in advance that i would not be buying anything)

So towards the end of his pitch, he hits a buzzer on the wall which is letting all of the "other" sales men and women know that his pitch is over. It was almost like a cattle call - the room was RUSHED by 15 sales people yelling out names and holding up signs with names (like you are in an airport terminal).

We now entered a room decorated in palm trees, beach balls, loud tropical music and more to entice the weak. My fiance and I reluctantly sat with another sales men who proceeded to break down packages and offer a ONE TIME only deal... My fiance and I politely declined and explained that it all sounds very appealing however financially we couldn't do it right now as we are buying a house and paying for our own wedding. The salemen politely acknowledged our refusal to purchase a package and said that we had to speak to the general manager to claim our free prize and that he would want to make sure that we understood all of the terms and agreements. So, AGAIN - we were to meet with yet ANOTHER person...
The new sales man still tried to get us to finance a package with no money down and a low monthly cost - comparing the cost to our cable bill... He wouldnt take no for an answer...

Now off to yet ANOTHER salesman&

My fiance and I were placed in a quiet room and left waiting - obviously this was another tactic in the hope that we would talk amongst ourselves and reconsider. The funny thing was, my fiance actually started buying in and I had to stand firm. We then were walked into the HEAD HONCHO'S office where he closed the door behind us. We couldn't help but notice that the room was very dim lit and there was aroma therapy also in the air&
Now I am beyond pissed off seeing right through their sharade, 2.5 hours later.

We were offered yet ANOTHER package that the other sales associate couldn't offer us and declined again. FINALLY we were handed our travel voucher and left.

In reading the "fine print" on the voucher it says that the consumer is required to pay a $50 "good faith deposit" and all taxes. SO, basically - when all is said and done after you book your trip you will still have to pay taxes on the flight, the hotel and a $50 deposit. So this "free" trip will come with an out of pocket up front cost of at least $125.

I would be VERY curious to hear from consumers that have gone on this trip...

Dont waste your time!!


Offender: Sundance Vacations, TAN

Country: USA   State: Illinois   City: Downers Grove
Address: 3000 Finley Rd
Phone: 8003096500

Category: Traveling & Tourism

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